about me

Tools don’t fix broken foundations. People do.

Introduction

My name is Kristel Tacken. With more than 20 years of experience in supply chain leadership, I founded Onechain to help organisations identify what holds them back and build sustainable performance.

I have worked across logistics service providers and global manufacturing environments, leading teams and transformations from operational execution to strategic supply chain design. My strength is connecting processes, people and systems — always with a focus on collaboration and lasting improvement.

I founded Onechain to help organisations identify what holds them back and build sustainable performance.

About Onechain

The name Onechain represents my vision: Supply chains only reach their full potential when they are managed as one chain — not as separate departments with conflicting priorities. Sales, procurement, planning, logistics and customer service may pursue the same company objectives, yet unplanned events, disconnected processes and unclear rules often push people into workarounds that drain value and energy.

The real potential lies in creating clarity across functions on the leading plan — and in establishing an end-to-end operating framework that keeps execution aligned with strategy. Tools don’t fix broken foundations. Clarity, governance and collaboration do.

How I work

I work side by side with leadership and teams to uncover root causes and design solutions anchored in strategy, translated into clear plans, processes and operating frameworks. My approach is collaborative: I co-create structures that connect people, systems and decisions — always with a focus on performance, compliance and lasting improvement. If something goed beyond my capacity or expertise i speak up and propose support from my supply chain companies with a proven track record in my network.

what I don't do

I don’t fight internal political battles, and I cannot impose change on leaders who are not committed. For transformation to succeed, leadership ownership is essential. When that’s in place, I bring the structure, expertise and trust to turn ambition into results that are visible in business performance and in the way people experience their work.

My values

Collaboration

I believe in the power of working together across functions. Real progress happens when people take shared responsibility for the entire chain. Collaboration is more than adding contributions – it’s about creating synergy, where 1 + 1 truly becomes 3.

Excellence

I strive for lasting improvement, not temporary fixes. High standards and sustainable performance are my benchmark, even when that requires making tough choices.

Commitment

I am fully dedicated to creating real value. That means starting only when the right foundation is in place, and following through with focus and perseverance..

Honesty & Integrity

I act with transparency and integrity in everything I do. Clients can rely on me to be straightforward, principled, and consistent – always focused on what truly serves the business.

Trust

Trust is the foundation of leadership. I create an environment where people feel safe to take ownership, reinforce one another, and make the right decisions with confidence